Home Visit or Online Physiotherapy? Options in Chennai, Kolkata, Mumbai, Bhubaneswar, Ranchi and Jammu

What should families abroad check first?

Ask the person what support they want and get permission before coordinating or sharing information. After a hospital stay, follow their current instructions and share only what they allow. A city page is not a confirmed appointment.

How can families coordinate from another country?

Include the person receiving care in decisions and ask before sending discharge information or other health details. Share the exact city and neighbourhood, a preferred day or time window, practical access details and the best contact route. Write proposed call times in both India time and the relative's local time zone.

The India team confirms locality, visit suitability and clinician availability before arranging a home visit. Online care is a separate request: its team checks the person's location, practitioner scope and suitability before offering a session. Neither a message nor a request form confirms an appointment.

Chennai

The current Chennai page lists stroke rehabilitation and neurological physiotherapy, and says the exact locality and clinician availability are confirmed before booking. Share the neighbourhood and the activity the person wants to discuss. Do not infer that every locality or date is available from the city-level page.

Kolkata

The Kolkata page lists stroke rehabilitation and neurological physiotherapy, with availability confirmed by locality. Include the actual neighbourhood and the person's main daily task. If a relative is coordinating from another country, note the time zone and include the person receiving care in decisions.

Mumbai

The Mumbai page names Andheri, Bandra, Powai, Thane, Navi Mumbai, Borivali and Goregaon. These are examples on the public page, not a guarantee for every building or date. Give the exact locality and access details so the team can confirm current availability.

Bhubaneswar

The Bhubaneswar page lists stroke rehabilitation and post-surgery rehabilitation. A city-level listing does not establish a clinician's availability for a specific address or date. Share the locality and relevant instructions from the person's treating team so the India team can confirm the next step.

Ranchi

The Ranchi page lists stroke rehabilitation and post-surgery rehabilitation. The team still needs to confirm the requested locality and date. Include any relevant discharge context only with the person's permission, and do not treat the page as a confirmed appointment.

Jammu

The Jammu page lists stroke rehabilitation and post-surgery rehabilitation. Families should provide the precise locality and preferred date for confirmation. If the request follows a recent hospital stay, ask the person what information may be shared and keep the treating team's instructions central.

When can an online session sit alongside a home visit?

An online consultation can be requested to discuss goals, prepare questions or coordinate follow-up if the clinician considers video appropriate. It cannot replace a hands-on assessment when one is needed, diagnose a new problem or provide urgent care. A relative joining from abroad needs the person's permission.

The online-care and India home-visit routes are separate requests. Ask the person receiving care which format they want to discuss, then provide one clear contact route and the preferred time zone. If an in-person visit is not available in a particular locality or on the requested date, the India team should say so rather than imply a confirmed visit. The online team must also confirm whether the practitioner can serve the person's location before offering a session.

What should families compare?

Online and home visits have different assessment limits. A clinician may consider video for discussion or follow-up, but may recommend direct assessment when the person's goals, situation or safety require it.

• Online: discuss goals, questions and follow-up when a clinician considers video suitable.
• Home visit: discuss daily movement in the person's environment and relevant access details.
• Both requests require review; neither replaces urgent medical care or the treating team's instructions.

When to seek urgent help

Do not wait for a physiotherapy request if the person has a serious or rapidly worsening symptom. Contact local emergency or urgent medical services as appropriate. This guide cannot diagnose, triage or decide whether a symptom is safe to manage at home.

What to prepare for a request

• The person's permission for a relative to coordinate.
• City, neighbourhood and practical access details.
• The person's main question and the daily activity they want to discuss.
• Relevant discharge instructions, only if the person agrees to share them.
• The local time zone and a preferred way to contact the person.