Send a request
Share your concern, preferred date, time window and time zone. No account is needed.
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Online care requests
Online care
by request.
Request online physiotherapy consultations or sessions, exercise physiology, or nutrition support from any location. Before confirming, the team checks whether it can offer the service in your country or region, whether it suits you and whether appointments are available. In-person physiotherapy sessions are available only in India through Goswami Rehab India.
Online consultation from ₹742Payable in INR. Final charge confirmed at booking.
Online / by requestOne focused
conversation.
conversation.
01 / Before you request
Simple answers
before the call.
Which services can I request?
Online physiotherapy consultations or sessions, exercise physiology, or nutrition consultations can be requested from any location, subject to location, suitability and appointment checks. In-person physiotherapy is available only in India through Goswami Rehab India.
Do I need an account?
No account is needed to start a request through the form.
Which platform is used?
Use the video-calling setup that works for you. Share your preference in the request so the team can confirm the arrangement.
How do I pay?
Consultations are prepaid. Bank transfer is accepted, and payment instructions are shared when the appointment is arranged.
Who is suitable for online care?
The clinician screens your symptoms, goals and need for hands-on assessment. An in-person visit or another service may be recommended.
What does online care not replace?
It is not emergency care and cannot replace every physical examination or diagnostic test. For sudden or severe symptoms, contact local emergency or medical services.
02 / The request journey
One form.
Three clear steps.
A request starts the conversation. The team confirms appointment timing after reviewing suitability and payment.
Review suitability
The care team reviews your symptoms, goals and clinical context. They may recommend an in-person assessment or another route instead.
Join the call
Use the video-calling setup that works for you. The care team confirms the platform and appointment details after reviewing your request.
03 / Topics to discuss online
Start with a
focused question.
These condition-focused guides can help you prepare for an online screening or discussion. A topic being listed here does not confirm that assessment or treatment can be completed remotely.
Online Physiotherapy: How It Works, Cost and Who It Suits
Prepare questions about the concern and what video can safely clarify; ask whether an in-person assessment may be more appropriate.
Read the guide: Online Physiotherapy: How It Works, Cost and Who It SuitsNeck Pain Physiotherapy Online: What Helps and When to See a Doctor
Describe when the neck concern began, what affects it and which daily activities are difficult. The clinician checks whether video discussion is suitable.
Read the guide: Neck Pain Physiotherapy Online: What Helps and When to See a DoctorKnee Arthritis Physiotherapy: Exercises, Pain Relief and Online Sessions
Prepare questions about movement, daily function and goals. The clinician explains what can be discussed remotely and what needs an in-person assessment.
Read the guide: Knee Arthritis Physiotherapy: Exercises, Pain Relief and Online SessionsParkinson’s Physiotherapy by Telehealth: Preparing for a Safer Video Visit
Share the person’s movement goals, daily routines and support needs. The clinician screens whether online guidance is appropriate for the request.
Read the guide: Parkinson’s Physiotherapy by Telehealth: Preparing for a Safer Video VisitLower Back Pain Physiotherapy: Causes, Exercises and Warning Signs
Discuss the symptom pattern, daily activities and goals. The clinician decides whether a remote review is enough for the next step.
Read the guide: Lower Back Pain Physiotherapy: Causes, Exercises and Warning SignsThe clinician confirms suitability after reviewing the request; in-person care may be needed. Do not wait for an online appointment for an urgent or rapidly worsening problem.
04 / Online physiotherapy questions
Know the format
before the call.
Online physiotherapy has practical boundaries. The care team confirms suitability, platform and next steps after reviewing the request.
What happens during my first online physiotherapy appointment?
The clinician may ask about your movement concern, relevant history, and goals, then discuss possible next steps. Where appropriate, they may observe movement by video. The conversation cannot include hands-on examination, and the clinician may recommend an in-person assessment if that is needed.
Who may be suited to online physiotherapy?
Some people can discuss goals and suitable next steps remotely, but there is no single checklist that makes video care right for everyone. Suitability depends on the concern, communication and access needs, safety, preferences, and whether the assessment can be completed adequately without hands-on testing. The clinician can recommend another format when needed.
Is online physiotherapy as effective as in-person care?
Research and professional guidance support telerehabilitation as an option for some physiotherapy needs, but findings vary by condition, intervention, and person. Online care should not be described as equivalent for everyone. A clinician can discuss whether remote sessions fit your needs and recommend an in-person assessment when appropriate.
Can a physiotherapist assess me fully over video?
No. Video can help a clinician hear your history and observe some movements, but it cannot provide touch-based tests or every part of an in-person examination. Remote and in-person assessments should not be assumed to be interchangeable. If the available information is not enough to assess you safely, an in-person appointment or another care route may be more appropriate.
How should I prepare for an online consultation?
Choose a private, well-lit space where you can speak comfortably. Check your device, connection, camera, and sound beforehand, and make sure there is clear space if movement may be discussed. Keep relevant reports or a medication list nearby if useful, but share only information that is relevant. Tell the team if you need an access or communication adjustment.
How is my information handled during an online consultation?
Share only information relevant to your request and use the website form or a communication channel confirmed by the team. Read the privacy policy to understand how website and request information is handled. Ask the team about the consultation platform and privacy arrangements before sharing sensitive details.
What equipment do I need for an online physiotherapy session?
Usually, a phone, tablet, or computer with a camera, microphone, and a stable internet connection is a useful starting point. The clinician may ask you to position the device so movement can be seen, but requirements depend on the consultation. You do not need to buy exercise equipment unless a clinician has discussed it with you.
How much does an online physiotherapy consultation cost?
The current starting price is shown on the online physiotherapy page. Fees are displayed in INR, and the final charge is confirmed at booking. Ask the team to confirm the current amount and payment details before arranging a session.
Can I claim online physiotherapy through my insurance?
Coverage depends on your insurer, policy, country, and the consultation. Check directly with your insurer before booking; Goswami Rehab cannot confirm reimbursement on an insurer's behalf.
Where and when can I request an online consultation?
Online-care availability depends on your location, practitioner scope and the service requested. Include your country or region so the team can review whether an online consultation may be offered. Sending a request does not guarantee an appointment, a particular time, or a response.
Can I use an online physiotherapy consultation for an emergency?
No. A website request or physiotherapy consultation is not an emergency service and should not delay urgent medical care. If you think someone may be in immediate danger, contact the emergency service where you are. For other urgent concerns, use a local urgent-care service or contact a qualified healthcare professional.
05 / Prepare for the session
Bring the details
that shape the call.
Once the time and platform are confirmed, use this checklist to make the conversation more useful. Follow the clinician’s instructions; do not try unfamiliar or unsafe movements just to demonstrate them.
Compare virtual, hybrid and in-person physiotherapy Main concern, when it began and what changed Your goal and what you have tried Diagnosis, treatment or recent discharge notes Medication list and current clinician instructions A camera-enabled device, stable internet and a quiet, well-lit space A caregiver nearby if you need support with movement A safe open area only if the clinician asks to observe movement Preferred date, time window and time zone
Platform and appointment details
Consultations are prepaid by bank transfer. The care team confirms payment instructions, your preferred video-calling setup and appointment details after reviewing the request.
Start the online request