When symptoms began and how they have changed.
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Online request · suitability review
CARE PATHWAY / 03—11
Pain and injury physiotherapy
Make sense of a movement concern, understand what can be discussed remotely, and identify a sensible next step.
Online requests are subject to clinician review, country or region availability, suitability and appointment availability.
01 / The pathway
Start with the
whole picture.
Care begins with context—not a promise about a particular treatment or result.
Physiotherapy for pain or injury may include understanding the history, how symptoms affect daily life, movement goals and relevant health context. Advice and rehabilitation are individual; a label alone does not determine the right approach.
Not sure this is the right label?
You can describe the concern and ask what kind of assessment or local service may be a better fit.
02 / What can be explored online
Useful questions.
Clear limits.
A request is a conversation starter. The clinical team reviews whether a remote format can responsibly help with your question.
How pain or injury affects work, sleep, movement and everyday activities.
General options for activity, pacing and questions for a clinician.
Online, subject to review. Online requests on Goswami Rehab .com depend on clinician and country or region availability, suitability and appointment availability. Submitting a request does not confirm care.
03 / Format and safety
Some questions need
to be seen in person.
An online conversation may help organise the story and discuss general options, but it cannot provide every physical test. A hands-on assessment, imaging or medical review may be needed depending on the presentation.
When to seek care now
For a serious injury, inability to bear weight, new weakness or numbness, or symptoms that are severe or worsening, seek timely local medical assessment. Sudden emergency symptoms require emergency care.
04 / A request, not a booking promise
Find the next
appropriate step.
Share the concern and location in an online request. A clinician review determines whether remote care is appropriate or an in-person route is needed.
Request an online discussionNo emergency care through this request. Online conversations do not replace necessary hands-on examination or local medical care.
Share the context
Include your question, goals and country or region.
Suitability is reviewed
The team considers format, availability and whether the request is within scope.
Agree the route
Appointment details or another care route are discussed before anything is confirmed.
Further reading
Guidance behind
the conversation.
Selected public guidance and professional resources relevant to this topic. They inform general context; they do not establish individual suitability or service availability.
NICE NG59: Low back pain and sciatica in over 16sNICE NG211: Rehabilitation after traumatic injury