These guides explain how online physiotherapy requests work, what a video conversation can clarify and when in-person assessment may be more appropriate.
Educational information only; it does not replace professional assessment, diagnosis, emergency care or advice from a treating clinician.
Learn what a physiotherapist can discuss or observe in a neck-pain video visit, what remote assessment cannot confirm, and when medical review is needed.
Prepare your space, device, clothing and questions for an online physiotherapy session, and learn what to share before a clinician reviews your request.
Choose the guide closest to the question you are considering. Each article outlines general information, practical questions and points that may need professional assessment. Read the cited sources for the limits and context behind the guidance.
These guides cannot determine whether a treatment or programme is suitable for a particular person or organisation. Symptoms, goals, medical history, work tasks and local requirements vary. Discuss individual decisions with an appropriate clinician or occupational-health professional.
If a health problem may be urgent, do not wait for an online reply or use these articles to decide whether emergency care is needed. Seek local urgent or emergency assistance.